Call Centre Skills

Duration: 20 hours
This course helps the student to understand the intricacies of call centre. It imparts skills like telephone etiquettes, communication, speech clarity, attitude building etc.

Take Away:

. Introduction to the Culture of call centres
. Inbound and Outbound Call Centres
. Tele-communication
. Tele- Sales Process
. Voice quality and Speech Clarity


Starting New Batches :-          •   Competitive English          •  Spoken English ( Basic )          •  Spoken English ( Advance )          •  Batches from morning 7:00 AM till evening 8:00 PM